Click on the "Register" link in the navigation menu, fill in your details, and click "Create Account". You'll receive a confirmation and can start shopping immediately.
Can I shop without creating an account?
Currently, you need to create an account to shop with us. This helps us provide better service and track your orders. Registration is quick and free!
How do I search for products?
Use the search bar at the top of the page to search by product name, or browse by category. You can also filter products by price and ratings.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payment methods. You can choose your preferred payment method during checkout.
Shipping & Delivery
How long does delivery take?
Standard delivery typically takes 3-5 business days. Express delivery options may be available for additional charges. You'll receive tracking information once your order ships.
Do you ship internationally?
Currently, we ship within the United States only. International shipping may be available in the future. Check back soon!
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order from your account page.
What if my order doesn't arrive?
If your order doesn't arrive within the expected timeframe, please contact our customer service team. We'll investigate and resolve the issue.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy on most items. Products must be unused and in original packaging. Some items may have different return policies.
How do I initiate a return?
Log into your account, go to "My Orders", select the order, and click "Return Item". Follow the instructions to complete the return process.
How long does a refund take?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days. The refund will be credited to your original payment method.
Can I return defective items?
Yes! If you receive a defective item, contact our customer service immediately with photos. We'll arrange a replacement or refund at no cost to you.
Account
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive instructions to reset your password.
How do I update my profile information?
Log into your account and go to "My Account". You can update your personal information, address, and contact details.
How do I delete my account?
Contact our customer service team to request account deletion. We'll process your request within 5 business days.